Course Detail
Course #1044
How Communication and Behavioral Styles Impact the Supervisory Process
Registration Fee: This course is included in your $99 annual Professional Subscription.
CEUs/PDUs Offered: AOTA/0.2 Intermediate, Category 3: Professional Issues - Supervision; NBCOT/2.5 Intermediate
Course Abstract
Course Learning Outcomes Preview Exam
- Participants will be able to identify basic principles of interpersonal communication.
- Participants will be able to select methods for effective interpersonal communication.
- Participants will be able to identify how behavior and communication styles impact interpersonal interactions.
- Participants will be able to identify questioning skills that generate thinking and problem solving by the supervisee.
Time-ordered Agenda
| 0-5 Minutes | Welcome & Introduction |
| 5-15 Minutes | Basic Principals of Interpersonal Communication |
| 15-25 Minutes | Challenges to Interpersonal Communication |
| 25-35 Minutes | Communicative Competence |
| 35-50 Minutes | Focus on Interpretation |
| 50-80 Minutes | Supervisory Conferences |
| 80-110 Minutes | Examining How Communication Behaviors Contribute to Our Style |
| 110-120 Minutes | Closing remarks; Q & A |
Average Rating (11 Reviews)
Course Information
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This course was originally produced by our affiliate company, SpeechPathology.com
Course Presenter
Lisa Cabiale O'Connor, M.A.
Lisa O'Connor has been involved with supervision since 1978. During her 20 years at California State University, Los Angeles, she taught a variety of graduate and undergraduate courses, and supervised students in both on-campus and off-campus practicum's. She was the recipient of a federal training grant from the U.S. Department of Education, training over 30 bilingual paraprofessionals to work with monolingual SLPs. She has presented numerous workshops at state and national conferences, especially in the area of supervision. She has served on task forces and committees at both the state and national levels developing guidelines for the use of support personnel. She served on the working group that developed California regulations for the use of assistants. She is a past President of the California Speech-Language Hearing Association, a member of the ASHA Legislative Council from 1990 to 2007, and recent Chair of the ASHA Ad Hoc Committee on Supervision facilitating the development of new policy documents on this important area of practice. She recently served as Chair of the Speech-Language Pathology and Audiology Licensing Board in California.
Continuing Education Information

OccupationalTherapy.com is an approved CE provider by the American Occupational Therapy Association (AOTA). This course is offered for 0.2 CEUs. Courses approved by AOTA are accepted by the National Board for Certification in Occupational Therapy (NBCOT) Certificate Renewal program. The assignment of AOTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by AOTA.
OccupationalTherapy.com is a NBCOT Professional Development Provider. This course is offered for 2.5 NBCOT PDUs.
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