Course Detail

Course #1057
Cross-Generation Communication in Supervision

Registration Fee:  This course is included in your $99 annual Professional Subscription.

CEUs/PDUs Offered: AOTA/0.1 Intermediate, Category 3: Professional Issues - Supervision; NBCOT/1.25 Intermediate


Course Abstract

This course will explore the supervisory/teaching relationship through the lens of generational differences and experiences. Background on each of the four generational cohorts currently in the workplace will be shared as well as research findings about the youngest generation, the Millennials. Possible solutions to communication misunderstandings thought to be based in part on generation gap differences will be suggested.

Course Learning Outcomes Preview Exam

  • After this course, participants will be able to identify three defining events for each of the four generational cohorts.
  • After this course, participants will be able to identify the possible impact of those defining events on members of each generation.
  • After this course, participants will be able to identify research findings about the Millennial generation.
  • After this course, participants will be able to select possible strategies for handling generation gap miscommunication in supervisory relationships.

Time-ordered Agenda

0-10 Minutes Introduction and Overview
10-25 Minutes Background on the four generations
25-35 Minutes More on the Millennials
35-45 Minutes Generational misunderstandings
45-55 Minutes Moving from differences to solutions
55-60 Minutes Questions

Average Rating +++++ (16 Reviews)

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Review by: Member on Sun Sep 11 2011
It was enjoyable. The speaker was very positive.
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Review by: Member on Sun Sep 11 2011
Use of presentational variety and handout summaries.
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Review by: Member on Tue Sep 13 2011
I enjoyed all of the video clips and examples. I liked the straightforward format of the presentation.
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Review by: Member on Sat Sep 17 2011
I would have liked more specific tips; although the information on understanding the different generatlons was very helpful, I'd have liked to take it a step further
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Review by: Member on Fri Sep 23 2011
The presenter had a sense of humor in presenting the information. All the clips she provided were great.
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Review by: Member on Wed Sep 28 2011
The instructor is such a dynamic speaker. Very engaged and I loved the video clips. The topic was such an interesting one as well.
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Review by: Member on Tue Oct 4 2011
film clip discussions across generations
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Review by: Member on Thu Oct 6 2011
Fun and interesting material.
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Review by: Member on Tue Oct 11 2011
Great use of examples for each generation!
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Review by: Member on Fri Oct 21 2011
The material was supported by video clips which facilitated understanding on a deeper level.
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Review by: Member on Sun Nov 6 2011
cool, fun and applicable; however there appeared to be some technological challenges - just need to work out the kinks
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Review by: Member on Mon Nov 21 2011
Engaging presenters. Great visual and audio. Interesting content.
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Review by: Member on Sun Nov 27 2011
FASCINATING TOPIC!!!
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Review by: Member on Fri Feb 17 2012
Fun course which I can apply in any supervisory role or even in my daily interaction with my kids.
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Review by: Member on Tue Apr 24 2012
Interesting topic
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Review by: Member on Wed May 2 2012
Very interesting and informative.

Course Information

This is a recording of a live session. To insure you are ready to participate, please complete our short Test Drive to prepare your computer for the event.

Review technical requirements >>

Email us questions or Call 866-782-9924 >>

This course was originally produced by our affiliate company, SpeechPathology.com


Course Presenter

vicki mccready

Vicki McCready, M.A., CCC-SLP

Vicki McCready, ASHA Fellow, is the Director of the UNCG Speech and Hearing Center and a Professor in the UNCG Department of CSD.  She has over 30 years experience as a clinical supervisor and has published and presented extensively in the areas of supervision as well as generational issues.


Continuing Education Information

CEUs/PDUs Offered: AOTA/0.1 Intermediate, Category 3: Professional Issues - Supervision; NBCOT/1.25 Intermediate
Passing an online exam will be required to earn continuing education credit.
Please note: CEU tests must be passed within 30 days of the event.
To participate in the course, complete the CEU exam and earn continuing education credit, you must be a Professional Subscriber.
American Occupational Therapy Association




OccupationalTherapy.com is an approved CE provider by the American Occupational Therapy Association (AOTA). This course is offered for 0.1 CEUs. Courses approved by AOTA are accepted by the National Board for Certification in Occupational Therapy (NBCOT) Certificate Renewal program. The assignment of AOTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by AOTA.
National Board for Certification in Occupational TherapyOccupationalTherapy.com is a NBCOT Professional Development Provider. This course is offered for 1.25 NBCOT PDUs.

If you have any technical questions or problems related to this course,
please contact OccupationalTherapy.com toll free at 866-782-9924