Course Detail
Course #1065
Difficult Conversations
Registration Fee: This course is included in your $99 annual Professional Subscription.
CEUs/PDUs Offered: AOTA/0.1 Intermediate, Category 3: Professional Issues - Supervision; NBCOT/1.25 Intermediate
Course Abstract
Course Learning Outcomes Preview Exam
- After this course, participants will be able to identify key factors that define an "easy" vs "difficult" conversation for themselves.
- After this course, participants will be able to select a framework for planning to have a difficult conversation with students in a clinical rotation.
- After this course, participants will be able to identify tools and strategies to manage difficult conversations in the clinical learning environment.
Time-ordered Agenda
| 0-5 Minutes | Overview of the learning objectives and rationale; Handout and bibliography for future reference |
| 5-15 Minutes | Defining an Easy vs Difficult Conversation What are Our Desired Outcomes? |
| 15-30 Minutes | A Framework for Planning |
| 30-50 Minutes | Tools and strategies for Preparing and Executing a conversation |
| 50-55 Minutes | Take Away Points |
| 55-60 Minutes | Questions & Answers |
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Course Information
This is an audio recording of a live session.
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This course was originally produced by our affiliate company, SpeechPathology.com
Course Presenter
Nancy B. Alarcon, M.S., CCC-SLP
Nancy Alarcon is a Speech-Language Pathologist and serves as Senior Lecturer and Clinic Director in the Department of Speech and Hearing Sciences at the University of Washington. She is a clinical supervisor and has mentored over 300 graduate students during the past 23 years at the UW. Nancy has lectured extensively on a range of aspects of clinical education, and co-coordinates the annual UW Summer Institute on Supervision. She is Board Certified in Adult Neurologic Communication Disorders, is a Fellow of the American Speech-Language-Hearing Association (ASHA), and currently serves on the ASHA Board of Directors as Chair of the Speech-Language Pathology Advisory Council.
Continuing Education Information

OccupationalTherapy.com is an approved CE provider by the American Occupational Therapy Association (AOTA). This course is offered for 0.1 CEUs. Courses approved by AOTA are accepted by the National Board for Certification in Occupational Therapy (NBCOT) Certificate Renewal program. The assignment of AOTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by AOTA.
OccupationalTherapy.com is a NBCOT Professional Development Provider. This course is offered for 1.25 NBCOT PDUs.
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