Exam Preview for 1056: Effective Communication Strategies April 25,

Effective Communication Strategies

Please note: exam questions are subject to change.

1. The ultimate goal of Anderson's continuum model is: Direct supervision style Consultative supervision style Collaborative supervision style Active supervision style All of the above
2. Learner-centered supervision encourages the student clinician to: Develop self awareness Self evaluate Analyze clinical experiences independently Develop independence All of the above
3. Which of the following is considered an unsuccessful feedback strategy? Having clear expectations for performance Providing helpful suggestions Providing feedback that is predominantly negative Giving prompt feedback with specific input Encouraging the student clinician to self-evaluate
4. Systematicity refers to feedback that is: Objective, accurate and consistent Lucid, specific and accompanied by explicit expectations for modification A mixture of both positive and negative comments Presented within close proximity of the occurrence of the event None of the above
5. Using the word "You" when giving feedback: Means that you are taking responsibility for what you say even if it is only your perception Means that the meaning or reference can be unclear or misperceived Can be felt as an accusation when only sharing of information was intended Can instill feelings of guilt and inadequacy Implies there is something wrong with you and you have failed
6. Which of the following descriptions is representative of a supportive communication climate? Communicating the feeling of superiority Appearing dogmatic and argumentative Evaluating or judging Being spontaneous and having uncomplicated emotions
7. Supervisors should be aware of the influence of race, gender, ethnicity, and generation on: communication styles and expectations intelligence ability to perform competently in clinical situations professionalism
8. Which of the following description is representative of a defensive communication climate? Being directive and using controlling language Creating an atmosphere that reflects equality between the student and supervisor Collaborating and problem solving Creating an atmosphere of mutual trust and respect
9. Which of the following types of feedback encourages students to collect and analyze their own data, problem-solve, and arrive at their own clinical decisions? Competency-based assessment Objective Rating scale Narrative
10. Reciprocity is one stage of feedback. Reciprocity refers to: Objective, accurate and consistent input Mutuality between supervisors and student clinicians Feedback occurring within close proximity of the occurrence of the event Balancing both positive and negative information