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From Survive to Thrive at Work: An Evidence-Based Approach to Healthcare Burnout

View Course Details Please note: exam questions are subject to change.


1.  Burnout is made up of three central components:
  1. Emotional exhaustion, headaches, and detachment
  2. Emotional exhaustion, cynicism, and low self-efficacy
  3. Low self-esteem, depression, and physical exhaustion
  4. Cynicism, anxiety, and absenteeism
2.  _____ of occupational therapists found most days at work "quite" or "extremely" stressful and ranked occupational therapists as the seventh most stressed healthcare providers behind nurses, medical lab technicians, and specialist and family physicians.
  1. 22%
  2. 35%
  3. 47%
  4. 58%
3.  High work engagement can quickly become _____ secondary to work-life conflicts and health conflicts.
  1. Work strain
  2. High commitment
  3. High life satisfaction
  4. Depression
4.  Which of the following is considered to be an internal recovery strategy?
  1. Hiring a babysitter a few nights a week
  2. Long weekend respites
  3. Unplugging when you get home from work
  4. Taking a mid-morning and afternoon break at work
5.  Resilience is described as intrinsic ability of a system to adjust its functioning prior to, during, or following changes and disturbances so that it can sustain required operations, even after a major mishap or in the presence of continuous stress. What is a characteristic of resilience?
  1. Placing an external focus of control on all work-related events
  2. Maintaining a clear focus on whom and what the work serves
  3. Viewing stressful events as a threat and reacting out of fear
  4. Replacing commitment at work with maladaptive coping strategies
6.  Mindfulness programs have been shown to:
  1. Increase emotional exhaustion in healthcare professionals
  2. Improve attentiveness and interest in clinical problems in healthcare professionals
  3. Decrease compassion and interest in the patient as a person
  4. All of the above
7.  Which chronotype experiences their peak alertness mid-morning to early afternoon and accounts for 50% of the population?
  1. Dolphin
  2. Lion
  3. Bear
  4. Wolf
8.  You describe the energy at work as generally being consistent with collective aggression, destructive behaviors, and questionable management integrity. These characteristics most closely align to which of the following energy quadrants?
  1. Resigned inertia
  2. Comfortable energy
  3. Corrosive energy
  4. Productive energy
9.  The three types of rewards include:
  1. Financial, emotional, and proprioceptive
  2. Financial, status-related, and socio-emotional
  3. Socio-emotional, positive-negative, and promotion
  4. Status-related, financial, and positive feedback
10.  Your supervisor obtains compliance from you and your coworkers through use of reward and punishment. This is an example of what style of leadership?
  1. Transformational
  2. Transactional
  3. Laissez-faire
  4. Democratic

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