The objective of this presentation is to utilize HPSO & CNA’s database of occupational therapy (OT) closed professional liability claims to identify liability patterns and trends. By highlighting closed OT events that resulted in financial loss or expenses, we highlight the types of situations most likely to have serious adverse outcomes for patients and create liability exposures for OTs. Using this information, OTs can examine their own current practices in relation to the claims and losses experienced by their peers.
Course created on October 19, 2017
On Demand
Course Type: Video
CEUs/Hours Offered: AOTA/0.1 Intermediate, Professional Issues; CE Broker/1.0 Home Study, General (FL), Management (AL), General Continuing Education (GA), Direct Client/patient Services In Occupational Therapy (SC), Related To OT (AZ), Related To OT (LA), Directly Related To OT (MS), Directly Related To OT (TN), CE Broker #20-624246; IACET/0.1; NBCOT PDUs/1.25 Intermediate, Admin And Management
Learning Outcomes
- After this course, participants will be able to list the leading allegations made against OTs in malpractice lawsuits.
- After this course, participants will be able to define the average cost to defend and the indemnity for OTs in malpractice lawsuits.
- After this course, participants will be able to identify key risk management tools that OTs can incorporate into their practice.
Agenda
0-5 Minutes | Introduction |
5-40 Minutes | Malpractice Risks & Defense Costs -35 minutesLocation of incidentPatient ageMost frequent and most severe allegationsInjuries/adverse outcomesCase studies |
40-55 Minutes | Risk management recommendations 15 minutesSelf-assessment checklist |
55-60 Minutes | Summary, Q & A |
Reviews
264 ReviewsPresented By

Jennifer Flynn
CPHRM
Jennifer Flynn, CPHRM, is Risk Manager for Healthcare Providers Service Organization in the Healthcare Division of Aon’s Affinity Insurance Services, Inc. Specializing in risk management and having worked in the healthcare insurance business for over 16 years, Jennifer is dedicated to educating healthcare professionals on professional liability risks and offers strategies to mitigate those risks. Working at HPSO, she was instrumental in bringing the most recent healthcare claim reports to the healthcare community; created self-assessment tools, website content and other materials on healthcare risk management issues. She has presented at professional organization meetings on healthcare risk management & other insurance related topics. Jennifer has earned her Certified Professional in Healthcare Risk Management (CPHRM) designation and is a licensed Property & Casualty agent. She earned a BA in Psychology from Arcadia University in Glenside, PA.
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Lynn Pierce
RN, BSN, CPHRM
Lynn Pierce, RN, BSN, CPHRM, is a risk control consultant for CNA Healthcare. Prior to joining CNA, she worked in such clinical settings as emergency, surgical and cardiac critical care, and cardiac and orthopedic rehabilitation services. She has served as a director of risk management in acute care hospitals and integrated health care systems and has held leadership positions in risk management, quality, HIPAA privacy, environmental and patient safety, case management, corporate compliance, Workers’ Compensation and infection prevention. In 2002, she became a certified legal nurse consultant. She earned her BSN from the University of West Georgia in Carrollton, Georgia.
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Sponsor Disclosure: This Course is presented by OccupationalTherapy.com, a Continued site.
Content Disclosure: This learning event does not focus exclusively on any specific product or service.
Course participation information
To ensure you are ready to participate, please complete our short Test Drive to prepare your computer to view the course.
Full attendance is required, and the times you log in and out will be recorded and documented. If you log in to a live webinar late or if you log out early, you may not be able to earn CEU.
Passing an online exam and completing a course evaluation will be required to earn continuing education credit.
Live Webinars allow presenter and participant interaction. The exam and course evaluation for these courses must be completed within 7 days of the event.
On-demand courses include texts, video and audio recordings of live webinars, and multimedia formats. The exam and course evaluation for on-demand courses must be completed within 30 days of course registration.
To participate in the course, complete the exam and course evaluation, and earn continuing education credit, you must be a OccupationalTherapy.com member. Participants must complete the entire course; partial credit is not allowed.
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American Occupational Therapy Association
OccupationalTherapy.com is an AOTA Approved Provider of professional development, #7659. This distance learning - independent course is offered at 0.1 CEUs (Intermediate level, Professional Issues Area). The assignment of AOTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by AOTA.
CE Broker
OccupationalTherapy.com is an approved provider for CE Broker, provider #50-14558. This course is offered for 1.0 hours, General (FL), Management (AL), General Continuing Education (GA), Direct client/patient services in occupational therapy (SC), Related to OT (AZ), Related to OT (LA), Directly Related to OT (MS), Directly Related to OT (TN) category/categories. If you are an OT/OTA in Alabama, Arizona, Florida, Georgia, Kansas, Louisiana, Michigan, Mississippi, Oklahoma, South Carolina or Tennessee, CE Broker may be of interest to you.
International Association for Continuing Education and Training
continued, LLC, DBA OccupationalTherapy.com, is accredited by the International Association for Continuing Education and Training (IACET). continued complies with the ANSI/IACET Standard, which is recognized internationally as a standard of excellence in instructional practices. As a result of this accreditation, continued is authorized to issue the IACET CEU. continued, LLC, is authorized by IACET to offer 0.1 CEUs for this program.
National Board for Certification in Occupational Therapy
OccupationalTherapy.com is a NBCOT® Professional Development Provider. This course is offered for 1.25 NBCOT PDUs (Intermediate level, Admin and Management Area). NBCOT® is a registered trademark of The National Board for Certification in Occupational Therapy, Inc.