The behavior of incivility takes a toll on productivity, self-esteem and ultimately negatively impacts well-being. Attend this presentation and learn how to identify and address incivility to improve work and life environment.
Participants: Please review the Workplace Civility Index Assessment in the handouts prior to this course.
Course created on April 10, 2018
On Demand
Course Type: Video, Audio
CEUs/Hours Offered: AOTA/0.2 Introductory, Professional Issues; CE Broker/2.0 Home Study, General (FL), Management (AL), General Continuing Education (GA), Professional/Health Care Related (SC), Related To OT (AZ), Related To OT (LA), Not Directly Related To OT (MS), Not Directly Related To OT (TN), CE Broker #20-620475; IACET/0.2; NBCOT PDUs/2.5 Beginner, Admin And Management
Learning Outcomes
- After this course, participants will be able to describe aspects of workplace incivility and adult bullying that contribute to a negative work environment and affect one's health.
- After this course, participants will be able to discuss the impact of workplace incivility on productivity, morale, and collaboration.
- After this course, participants will be able to identify mindful coping strategies to assist the individual in coping with workplace incivility.
- After this course, participants will be able to examine the legal responsibilities and policy transformation needed to reclaim a positive work environment.
Agenda
0-5 Minutes | Introduction |
5-10 Minutes | Opening meditation to center focus - mindfulness centering |
10-35 Minutes | Workplace incivility defined and examples |
35-55 Minutes | Loving kindness for the difficult person and meditation; signs of toxic workplace and boss |
55-60 Minutes | Impact of incivility |
60-65 Minutes | How to stop the gossip - Changing work culture |
65-70 Minutes | Taking care of yourself |
70-75 Minutes | Respectful conversations |
75-100 Minutes | Practical strategies |
100-110 Minutes | Bullying code word - Incivility pledge |
110-120 Minutes | Summary, Q & A |
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Presented By
Yolanda Griffiths
OTD OTR/L, FAOTA
Yolanda Griffiths, OTD, OTR/L, FAOTA, is a professor and chair of occupational therapy at Drake University. Dr. Griffiths has been a leader in the profession of occupational therapy holding leadership positions within the AOTA Commission on Education and ACOTE Roster of Accreditors as well as founding member of the Leaders & Legacies Society. Dr. Griffiths has been pursuing a research agenda on civil incivility within the workplace for the past year and continues to strive to create a workplace where all are respected, valued, and engaged to their full potential.
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Christine Urish
PhD, OTR/L, BCMH, FAOTA
Christine Urish, PhD, OTR/L, BCMH, FAOTA, is a professor of occupational therapy at St. Ambrose University. She has Bachelor's and Master's degree in Occupational Therapy from Western Michigan University and a PhD in Rehabilitation Counselor Education with a minor in Higher Education from the University of Iowa. Dr. Urish has been researching and utilizing mindfulness and meditation techniques to cope with stressful school, work, and life situations.
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Sponsor Disclosure: This Course is presented by OccupationalTherapy.com, a Continued site.
Content Disclosure: This learning event does not focus exclusively on any specific product or service.
Course participation information
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American Occupational Therapy Association
OccupationalTherapy.com is an AOTA Approved Provider of professional development, #7659. This distance learning - independent course is offered at 0.2 CEUs/contact hours (Introductory level, Professional Issues Area). The assignment of AOTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by AOTA.
CE Broker
OccupationalTherapy.com is an approved provider for CE Broker, provider #50-14558. This course is offered for 2.0 hours. If you are an OT/OTA in Alabama, Arizona, Florida, Georgia, Kansas, Louisiana, Michigan, Mississippi, Oklahoma, South Carolina or Tennessee, CE Broker may be of interest to you.
International Association for Continuing Education and Training
continued, LLC, DBA OccupationalTherapy.com, is accredited by the International Association for Continuing Education and Training (IACET). continued complies with the ANSI/IACET Standard, which is recognized internationally as a standard of excellence in instructional practices. As a result of this accreditation, continued is authorized to issue the IACET CEU. continued, LLC, is authorized by IACET to offer 0.2 CEUs for this program.
National Board for Certification in Occupational Therapy
OccupationalTherapy.com is a NBCOT® Professional Development Provider. This course is offered for 2.5 NBCOT PDUs (Beginner level, Admin and Management Area). NBCOT® is a registered trademark of The National Board for Certification in Occupational Therapy, Inc.
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