There are very different generations in the workplace and getting these groups to work together effectively is challenging. It is important to first understand each of these groups based on their strengths to bring out the beauty of diversity for the overarching purpose of preventing generational collisions from occurring in the workplace. This presentation will present a way to identify communication preferences and effective ways to approach others that have different viewpoints.
Course created on July 17, 2023
Course Type: Video, Text
CEUs/Hours Offered: AOTA/0.1 Introductory, Professional Issues, Foundational Knowledge, 06918; CE Broker/1.0 General (FL), Patient Related (AL), General Continuing Education (GA), Professional/Health Care Related (SC), Related To OT (AZ), Related To OT (LA), Directly Related To OT (MS), Directly Related To OT (TN), CE Broker #20-1089064; IACET/0.1; NBCOT PDUs/1.25 Beginner, Education And/or Research
- After this course, participants will be able to recognize the common characteristics of the different generations in the workforce.
- After this course, participants will be able to identify the best ways to manage the various generations to promote satisfaction and harmony.
- After this course, participants will be able to list different communication styles and the strengths/preferences of each.
|0-5 Minutes||Overview of the topic|
|5-20 Minutes||Overview of different generations|
|20-30 Minutes||Generational/educational differences|
|30-40 Minutes||Communication poll/overview styles|
|40-55 Minutes||Differences of communication styles/best practices of communication|
|55-60 Minutes||Summary; Q & A|
EdD, OTR/L, FAOTA
Ingrid M. Provident Ed.D, OTR/L, FAOTA, is a National Education Specialist, for Select Rehabilitation. Dr. Provident has held positions of Program Coordinator, Academic Fieldwork Coordinator, and Associate Professor at major Universities in Pittsburgh, PA.
Ingrid is a highly engaging speaker who holds clinical degrees in Occupational Therapy and Educational Leadership. She has worked in multiple practice settings with the adult and geriatric populations.
Ingrid has been an educator in formal academic settings and presented in more than 70 state, national and international venues. Dr. Provident has facilitated multiple presentations on wellness, communication, and health care. She is a published author and mentor with a passion for assisting in the development of professionals.
Sponsor Disclosure: This Course is presented by OccupationalTherapy.com, a Continued site.
Content Disclosure: This learning event does not focus exclusively on any specific product or service.
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American Occupational Therapy Association
OccupationalTherapy.com is an AOTA Approved Provider of professional development, #7659. Course approval ID# 06918. This distance learning - independent course is offered at 0.1 CEUs (Introductory level, Professional Issues, Foundational Knowledge Area). The assignment of AOTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by AOTA.
OccupationalTherapy.com is an approved provider for CE Broker, provider #50-14558. This course is offered for 1.0 hours, General (FL), Patient Related (AL), General Continuing Education (GA), Professional/Health care related (SC), Related to OT (AZ), Related to OT (LA), Directly Related to OT (MS), Directly Related to OT (TN) category/categories. If you are an OT/OTA in Alabama, Arizona, Florida, Georgia, Kansas, Louisiana, Michigan, Mississippi, Oklahoma, South Carolina or Tennessee, CE Broker may be of interest to you.
International Association for Continuing Education and Training
continued, LLC, DBA OccupationalTherapy.com, is accredited by the International Association for Continuing Education and Training (IACET). continued complies with the ANSI/IACET Standard, which is recognized internationally as a standard of excellence in instructional practices. As a result of this accreditation, continued is authorized to issue the IACET CEU. continued, LLC, is authorized by IACET to offer 0.1 CEUs for this program.
National Board for Certification in Occupational Therapy
OccupationalTherapy.com is a NBCOT® Professional Development Provider. This course is offered for 1.25 NBCOT PDUs (Beginner level, Education and/or Research Area). NBCOT® is a registered trademark of The National Board for Certification in Occupational Therapy, Inc.