Multiple Generations In The Workplace: Effective Communication To Enhance Diversity
Course: #5971Level: Introductory 1 Hour 1681 Reviews
There are very different generations in the workplace and getting these groups to work together effectively is challenging. It is important to first understand each of these groups based on their strengths to bring out the beauty of diversity for the overarching purpose of preventing generational collisions from occurring in the workplace. This presentation will present a way to identify communication preferences and effective ways to approach others that have different viewpoints.
On Demand
Course Type: Video, Text
CEUs/Hours Offered: AOTA/0.1 Introductory, Professional Issues, Foundational Knowledge, 06918; CE Broker/1.0 General (FL), Patient Related (AL), General Continuing Education (GA), Professional/Health Care Related (SC), Related To OT (AZ), Related To OT (LA), Directly Related To OT (MS), Directly Related To OT (TN), CE Broker #20-1089064; IACET/0.1; NBCOT PDUs/1.25 Beginner, Education And/or Research
Course Preview
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Learning Outcomes
- After this course, participants will be able to recognize the common characteristics of the different generations in the workforce.
- After this course, participants will be able to identify the best ways to manage the various generations to promote satisfaction and harmony.
- After this course, participants will be able to list different communication styles and the strengths/preferences of each.
Course created on July 17, 2023
Agenda
| 0-5 Minutes | Overview of the topic |
| 5-20 Minutes | Overview of different generations |
| 20-30 Minutes | Generational/educational differences |
| 30-40 Minutes | Communication poll/overview styles |
| 40-55 Minutes | Differences of communication styles/best practices of communication |
| 55-60 Minutes | Summary; Q & A |
Reviews
1681 ReviewsPresented By
Ingrid Provident
EdD, OTR/L, FAOTA
Ingrid M. Provident EdD, OTR/L, FAOTA, is a National Education Specialist, for Select Rehabilitation. Dr. Provident has held positions of Program coordinator, Academic Fieldwork Coordinator and Associate Professor at major Universities in Pittsburgh PA. Ingrid is a highly engaging speaker who holds clinical degrees in Occupational Therapy and Educational Leadership. She has worked in multiple practice settings with the adult and geriatric populations. Ingrid has been an educator in formal academic settings and presented in more than 90 state, national and international venues. Dr. Provident is trained and certified in Mindfulness, Dementia Care and has facilitated multiple presentations on wellness, communication, and interventions for quality health care. She is a published author and mentor with a passion for assisting in the development of professionals.
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Continued and its subsidiaries provide professional education authored by qualified Subject Matter Experts for continuing education purposes. These materials are intended for educational purposes and do not constitute medical advice or a substitute for individual clinical judgment. Continued is not a clinical healthcare provider; the licensed professional is solely responsible for ensuring that the application of any techniques or information presented is within their legal scope of practice and jurisdictional requirements.
Financial: Ingrid Provident received an honorarium for presenting this course. Non-financial: Ingrid Provident has no relevant non-financial relationships to disclose.
Sponsor Disclosure: This Course is presented by OccupationalTherapy.com, a Continued site.
Content Disclosure: This learning event does not focus exclusively on any specific product or service.
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American Occupational Therapy Association
OccupationalTherapy.com is an AOTA Approved Provider of professional development, #7659. Course approval ID# 06918. This distance learning - independent course is offered at 0.10 CEUs/contact hours (Introductory level, Professional Issues, Foundational Knowledge Area). The assignment of AOTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by AOTA.
CE Broker
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National Board for Certification in Occupational Therapy
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